Citizens advice & Age UK

Citizens Advice

Should anyone need any free, confidential help with any matters, especially around debt or benefits Citizens advice are here to help.

There are many people due to the Covid 19 in a situation they have not been before. Citizens advise are here to help and skilled at giving advise on the best way for you to get help and improve your situation.

Their town centre offices are soon closing in favour of community based advisors that will help minimise travel for those that most need the help.

They can be contacted by:

Calling 0808 278 7806 or 0344 5766 111

www.advicebyemail.org.uk or www.citizensadvicecw.org.uk

Complete the online form with your details.

For those not feeling comfortable or having access to the above communication methods, please visit the centre on a Monday, Wednesday or Friday between 10am and 1pm or contact a volunteer directly

Also if you need support in the mean time the Community Pantry can help with food, please ask a volunteer or email admin@eltoncommunitycentre.co.uk or call, text or whattsapp the duty food bank volunteer on 07871 614 665, we will be discreet and confidentail.

Age UK – new Digital Loan Library to combat loneliness

Age UK has received funding to purchase some ipads which can be loaned out to elderly residents in the Cheshire West area. When a client is loaned an ipad they are also allocated an IT volunteer who will support them with an hour's session per week. Due to lockdown restrictions this is done by telephone and video call rather than a face to face visit.

The criteria for this project is:

• Over 50
• Cheshire West and Chester resident
• No internet enabled device in the home

Our Community Connectors can make referrals to AgeUK on your client's behalf, so if you are supporting anyone who is struggling to get online and meets this criteria, please talk to your local Community Connector. The ipads come with a data SIM so no wifi is required